Seventeen years of building brands for business
Seventeen years of building brands for business
This Privacy Policy explains how Wonderstuff Group Ltd (“we”, “us”, “our”) collects, uses, stores, and shares your personal information when you visit our website, www.wonderstuff.co (the “Site”), contact us, or subscribe to our newsletter.
Wonderstuff Group Ltd is the controller of your personal data for the purposes of UK data protection law.
If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:
Email: hello@wonderstuff.co
Postal address: 1 Salters Road, Newcastle upon Tyne, NE3 1DH, United Kingdom
We may collect the following personal information:
– Information you provide to us directly, such as your name, email address, phone number, company name, and any other information you include when you contact us or submit an enquiry form.
– Information you provide when you subscribe to our newsletter, such as your email address and any preferences you choose to share.
– Information collected automatically when you visit our Site, including your IP address, browser type, device information, time zone, referring website, pages viewed, and how you interact with our Site.
– Information collected through cookies and similar technologies.
We refer to information you provide directly as Enquiry Information and information collected automatically as Device Information.
We collect information in the following ways:
– When you complete and submit an enquiry form.
– When you subscribe to our newsletter.
– When you browse or interact with our Site.
– When cookies and similar tracking technologies are used on your device.
– When you communicate with us by email or other means.
We use your personal information for the following purposes:
– To respond to your enquiries and communicate with you.
– To provide information about our services.
– To send newsletters and marketing communications where you have consented to receive them.
– To manage and improve our website and services.
– To monitor website performance and understand how visitors use the Site.
– To detect, prevent, and investigate fraud, abuse, or security issues.
– To comply with legal and regulatory obligations.
We rely on the following lawful bases under UK GDPR:
– Consent: where you have given us clear permission, including for newsletter marketing and non-essential cookies.
– Contract: where processing is necessary to respond to or manage your enquiry or to take steps before entering into a contract.
– Legitimate interests: where processing is necessary for our legitimate business interests, such as improving our Site, securing our systems, and understanding how visitors use our services, provided these interests do not override your rights.
– Legal obligation: where we need to process your information to comply with the law.
We use cookies and similar technologies to help our Site function properly, improve performance, and understand how visitors use the Site.
Cookies may be:
– Strictly necessary cookies, which are needed for the Site to work.
– Analytics cookies, which help us measure and improve website performance.
– Marketing cookies, which may be used to deliver relevant advertising or track the effectiveness of campaigns.
We use Google Analytics to understand how visitors use our Site. Where required by law, we will ask for your consent before placing non-essential cookies on your device. You can control cookies through your browser settings and, where available, through our cookie consent tools.
If you subscribe to our newsletter, we will use your email address to send you updates, news, and marketing communications about our services.
We will only send you newsletter or marketing emails where we have your consent or where another lawful basis applies. You can unsubscribe at any time by clicking the unsubscribe link in any email we send or by contacting us directly.
We may share your personal information with trusted third parties who help us operate our business, including:
– Website hosting providers.
– Email and communication service providers.
– Newsletter and marketing platform providers.
– Form and website plugin providers.
– Analytics providers.
– IT, security, and technical support providers.
We may also share your information if required to do so by law, regulation, legal process, or to protect our rights, property, or safety.
We do not sell your personal information.
Some of the third-party service providers we use may process personal data outside the UK. Where this happens, we will take appropriate steps to ensure your personal data is protected in line with UK data protection law, such as using approved transfer safeguards.
We keep personal information only for as long as necessary for the purposes for which it was collected, including to respond to enquiries, operate our business, send newsletters where you remain subscribed, comply with legal obligations, resolve disputes, and enforce agreements.
If you submit an enquiry through our Site, we will retain that information for as long as needed to deal with your enquiry and for our legitimate business record-keeping purposes, unless you ask us to delete it and we are not required to keep it for legal reasons.
If you unsubscribe from our newsletter, we will stop sending you marketing emails, although we may keep a record of your unsubscribe request to ensure we do not contact you again.
If you are located in the UK or the European Economic Area, you may have the following rights in relation to your personal information:
– The right to access the personal data we hold about you.
– The right to request correction of inaccurate or incomplete data.
– The right to request deletion of your data.
– The right to object to certain types of processing.
– The right to request restriction of processing.
– The right to data portability, where applicable.
– The right to withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us at hello@wonderstuff.co.
If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters. You can find more information at www.ico.org.uk.
Our Site does not currently respond to Do Not Track signals from browsers. You can manage cookie preferences and tracking settings through your browser and any consent tools provided on our Site.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised effective date.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Wonderstuff Group Ltd
Email: hello@wonderstuff.co
Address: 1 Salters Road, Newcastle upon Tyne, NE3 1DH, United Kingdom
